Is bandwidth pooled across regions?
Yes — your monthly allowance covers all six edge locations combined, not billed per-region.
What happens if I go over my plan?
We email you, we don't cut you off. Overage is billed at €0.02/GB, prorated for the rest of the billing cycle.
Can I self-serve without a sales call?
Starter and Growth plans are self-serve. Scale plans go through a short onboarding call to confirm capacity headroom.
Do you support custom SSL certificates?
Yes, on the Growth and Scale plans. Upload your certificate and key from your account; renewal reminders are automatic.
What happens during a node outage?
Traffic fails over to the next-closest healthy node automatically within the 30-second health check window. See network.
Can I purge the whole cache at once?
There's no single "purge everything" button on purpose — purge by prefix instead, see the API reference.
Do you cache POST requests?
No. Only GET and HEAD responses are eligible for caching, matching standard HTTP semantics.
Is there a free tier?
Not currently. Starter is €9/month with no minimum commitment — cancel anytime.
How is uptime calculated?
Based on external health checks from two independent vantage points per node, sampled every 10 seconds. Full history on status.
Can I run Zipzy CDN in front of an app, not just static files?
Technically yes if you set correct cache headers, but it's not the primary use case — we optimise for static assets and downloads.
Didn't find your answer?
Email support or use the chat widget — both reach the same small team.